Privacy & Data Policies

Your Privacy, Data and Cookies


Privacy Statement and Data Protection Policy

Queen Mary Students’ Union and its wholly owned trading subsidiary Queen Mary Students Union Services Limited

We understand that the collection and use (processing) of your data is governed by UK Data Protection Legislation, the new General Data Protection Regulations (GDPR) and the Privacy and Electronic Communications Regulations (PECR).

We take our responsibility to protect your privacy seriously. This statement sets out the data we collect about you, how we collect it, the reasons for collecting it, how we use it, how we store it, how long we keep it for, and our policy regarding sharing information with others. It also tells you about your rights concerning this data.

GDPR Compliance Matrix Privacy statement and Data Protection Policy


Website Privacy Policy

We encourage you to read this Privacy Policy. Your privacy is important. The following Privacy Policy discloses the information practices, including the type of information gathered, how the information is used, and our policy regarding sharing information with others.

By using the Site, you agree to the terms of this Privacy Policy.

Website privacy policy


Cookies

We use essential cookies on our sites to facilitate features such as adding products to your shopping basket or logging in. No cookies are used for non-essential purposes. Further details about what cookies are, how we use cookies and how you can stop cookies can be found in the Cookies Policy linked below.

Cookies Policy

Subject Acccess Request

You have the right to access information that we hold about you. You may submit a Subject Access Request to ask for this. Please use our form linked below or alternatively email us at su-qmsu.reception@qmul.ac.uk or visit us at the Students' Union Hub.

Subject Access Requests will normally be processed within 2 weeks once we have confirmed your identity. In large or more complex cases the process can take up to six weeks - in this case we would let you know the new timeline.

Subject Access Request Form


Data Breach

We know how important it is to protect your data. However, in the event of a data breach we want to know about it. We have an obligation to promptly investigate any data breach brought to our attention.

Please act promptly to report any data breaches. If you discover a data breach, please fill out the form linked below ASAP. We will need to contact you as part of our investigation, so please ensure you provide your contact details

If you have any questions please email su-qmsu.reception@qmul.ac.uk or call us on 020 7882 8030.

Data Breach Form


CCTV Policy

Queen Mary University of London Student' Union uses Close Circuit Television (“CCTV”) within the premises. The purpose of this policy is to set out the position of the Union as to the management, operation and use of the CCTV at the Students' Union premises. This policy applies to all members of QMSU staff & visitors to any of QMSU premises and all other persons whose images may be captured by the CCTV system.

This policy sets out the position of the Union in relation to its use of CCTV.

CCTV Policy


Statement of Rights

All students and any data subjects of QMSU have the following rights in relation to their personal data:

  • To be informed about how, why and on what basis their data is processed. This is typically detailed on our Privacy and Data Policies page.
  • To obtain confirmation that their data is being processed and to obtain access to it and certain other information, by making a subject access request
  • To have any data corrected if it is incomplete or inaccurate
  • To have data erased if it is no longer necessary for the purpose for which it was originally collected / processed, or if there are no overriding legitimate grounds for the processing (this is sometimes known as "the right to be forgetten")
  • To restrict the processing of personal data where the accuracy of the information is contested, or the processing is unlawful (but the data subject does not want the data to be erased), or where QMSU no longer needs the personal data but the data subject requires the data to establish, exercise or defend a legal claim
  • To restrict the processing of personal data temporarily where the data subject does not think it is accurate, or where the data subject has objected to the processing



  • Staff Training

    As part of their employment with QMSU, all staff must complete the Cybersecurity and GDPR e-learning module provided by QMUL. This is normally completed as part of a staff members induction and is mandatory for all staff working at Queen Mary.




    Other policies and guidance


    Feedback Collection Policy

    As a Students’ Union, listening to students and acting on the feedback we receive is part of our mission and a core activity undertaken regularly by most teams across QMSU’s charitable and commercial services. This policy outlines some basic principles for how we collect and store data in terms of feedback, and the steps we take when we want to collect feedback data from students.

    The aim of the policy is to ensure that our feedback data is collected in an ethical and safe manner, students can trust our data management practices, and our data collection initiatives are conducted in a consistent, professional and effective way.

    Feedback Collection Policy


    Student Group Guidance Web Platforms Guidance

    This guidance is for student groups to use when setting up and running their web platforms. This guidance aims to provide student group leaders with information on how to facilitate and maintain positive and inclusive interactions on their platforms and respond to inappropriate behaviour on their web platforms

    Student Group Web Platforms Guidance


    Contact Us

    If you have any questions, queries or concerns regarding your privacy and how we handle your data please contact su-representation@qmul.ac.uk