Use your downtime for good, level up and share a unique and special experience with others

Frequently asked questions

View our most frequently asked questions below, if you can't find what you're looking for, please email us at

If you would like to register as one of our providers, please click on the button below:

Register here

Queen Mary Students' Union Volunteering is completely free to all local and national charity, voluntary and not-for-profit organisations.

Don't worry if you've forgotten your password! Just drop us an e-mail at and we will give you instructions on how you can reset it.

This is a set of terms and conditions regarding the responsibilities to student volunteers which we both agree to. This was introduced in light of child protection and adults at risk legislation and guidance, and to ensure that we promote the best opportunities to our students. View the full-service level agreement below.

Service level agreement

Students respond well to both regular and one-off volunteering. From our annual student survey, the main motivation for students to get involved with volunteering was to help people/improve things. It also showed that students like flexible opportunities that can fit around their timetables.

When uploading volunteering opportunities try to include as much detail on the role, location and time commitment (frequency, time of day, level of flexibility, etc) and how they will develop through the opportunity. Students are more likely to respond to a role in which they know what can be expected of them and one that sounds enticing.

To avoid overlap with our RAG team, QMSU Volunteering are not able to promote the following roles: door-to-door or telephone fundraising, sponsored events where people fundraise for themselves (e.g. an Abseil or skydive etc), or bucket collecting roles.

We want to promote volunteering opportunities which students want to do. This includes roles which challenge them, develop their skills, or provide the opportunity to work directly with end users. For this reason, there are a number of roles we don’t recruit student volunteers for and these include cheerers for races, envelope stuffers, or drivers.

All roles advertised need to be open to all students (regardless of personal attributes such as faith, gender, age, background, etc.) and roles cannot involve students recruiting members for or promoting the tenants of a particular faith or political leaning.

Roles cannot be roles in which volunteers and paid staff have the same responsibilities, or roles which ask for a time commitment of more than the equivalent of more than one day per week.

The Students’ Union volunteering service is not able to promote international volunteering opportunities.

Recent News

Volunteering Award Winners and Shortlist 22/23

Fri 12 May 2023

Thank you to all those who joined us at the Volunteering Awards! Click here for the winners and shortlist for the 2022/23 Volunteering Awards.


Contact Us

Contact the Volunteering team at your Students’ Union with any questions you may have: