Students' Union services and facilities are open as normal, however our teams are currently unable to respond to email enquiries. Please see information about how you can still get help and support today.
Due to the ongoing Microsoft outage, some of our teams are currently experiencing issues accessing emails and responding to enquiries.
All Students' Union services and facilities remain open and operating as normal. However, there may be some delays in responding to enquiries while the issue is being resolved.
Academic Advice Service
Students can continue to submit enquiries online as normal. However, there may be a delay in the team responding to you.
Societies, Sports Clubs, Volunteering, Student Voice, Venues & Events
Our teams are currently unable to access their usual support inboxes, meaning there will be delays in responding to enquiries.
If your enquiry is genuinely urgent, please contact QMSU Reception using the details below. We ask that you remain patient and only contact us today if your issue requires urgent attention.
QMSU Reception
Our Reception team remains available and can be contacted through:
Qmotion Sport & Fitness Centre
The gym remains open, but the team are unable to access email enquiries. If you need assistance or have an enquiry please visit the Qmotion Reception or call us on 020 7882 8040.
Co-op, Drapers, Ground Cafe, The Griff, The Shield Cafe
Open as normal.
Wellbeing Support & AskQM
The University's Advice and Counselling Service and AskQM services remains open and can be contacted via AskQM online. If you are a student in need of urgent support please see the Help in a Crisis page for information on how to access help.
Students can continue to raise enquiries to the university via AskQM by logging in as normal. Although enquiries will be received by the university, you may not receive a notification that your enquiry has been responded to as these are sent to you via email. If you raise your enquiry by logging in, you will be able to track your enquiry and view any responses sent by the university.
We're sorry for any inconvenience caused and appreciate your patience while these issues are resolved. We'll provide further updates as needed.